Sales Policy

Effective Date: January 3, 2025

At InfinityLuis, we are committed to offering the best shopping experience for our customers. Below is our Sales Policy, which outlines important details regarding the purchasing process, payment, and other relevant information to ensure a smooth and secure transaction.

Product Availability
All products listed on our website are subject to availability. While we strive to keep our inventory up to date, there may be instances where a product becomes out of stock or is discontinued. In such cases, we will notify you immediately and provide an option for a refund or exchange. If the product is unavailable, we will issue a full refund for the purchase amount.

Pricing
All prices displayed on our website are in U.S. dollars and are subject to change without prior notice. Prices may vary based on promotions, sales events, or special discounts. Sales tax will be applied based on your shipping address and in accordance with applicable local, state, or federal laws.

Payment
We accept various payment methods, including major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure online payment options. Payment is required at the time of purchase to complete your transaction. Your payment information is processed securely through our payment gateway to ensure your privacy and security.

Order Confirmation
Once your order is placed, you will receive an order confirmation via email. This confirmation will include details such as your order number, items purchased, shipping address, and the total cost. If you notice any discrepancies or need to make adjustments, please contact us immediately to resolve the issue before shipment.

Shipping
We offer standard and expedited shipping options based on your location. Shipping costs will be calculated at checkout and depend on the size, weight, and destination of the package. Please ensure that your shipping address is correct, as we are not responsible for lost or delayed packages due to incorrect address information. Once your order has shipped, you will receive a tracking number to monitor the status of your package.

Order Cancellations
You can cancel your order within 24 hours of purchase by contacting our customer service team. If the order has already been processed and shipped, we will not be able to cancel it, but you may return the item in accordance with our Refund and Return Policy.

Sales and Promotions
Sales and promotions are offered at our discretion and may have specific terms and conditions. Discounts cannot be combined with other offers unless otherwise stated. We reserve the right to modify or end any sales or promotions at any time.

Backorders
If an item is backordered, we will notify you of the delay and provide you with an estimated restock date. You may choose to wait for the item to become available or cancel the backordered item for a full refund.

Security and Fraud Prevention
We take the security of your personal information very seriously. All transactions are processed securely using industry-standard encryption protocols. To protect against fraud, we may perform additional security checks on orders that appear suspicious. If we detect any unusual activity, we may contact you for verification before processing your order.

Customer Service
If you have any questions about our sales policies or need assistance with an order, please feel free to contact our customer service team at:

Changes to This Policy
InfinityLuis reserves the right to modify or update this Sales Policy at any time. Any changes will be reflected here with an updated effective date. Please review this policy periodically to stay informed about our practices.

Thank you for choosing InfinityLuis! We look forward to serving you and ensuring that your fishing experience is unforgettable.