Payment Policy

Effective Date: January 3, 2025

At InfinityLuis, we strive to provide a seamless and secure payment process for all of our customers. Our Payment Policy outlines the types of payments we accept, security measures, and related information to ensure a smooth transaction when shopping with us.

1. Accepted Payment Methods
We accept the following payment methods for purchases made on our website:

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure online payment methods (e.g., Apple Pay, Google Pay, etc., when available)

2. Payment Processing
All payments are processed securely through our trusted payment processors. We use industry-standard encryption to ensure the safety of your personal and financial information. Payment details are not stored by us directly, but are handled by our third-party payment processors.

3. Payment Authorization
Once you place an order, we will process your payment authorization. If the payment is successfully authorized, your order will be confirmed, and we will begin processing your order. If there is any issue with payment authorization (e.g., insufficient funds or declined transaction), we will notify you to resolve the issue before proceeding with shipment.

4. Order Confirmation
After your payment is successfully processed, you will receive an order confirmation email containing your order details, including the products purchased, shipping address, and the total amount charged. Please review this information and ensure it is correct. If you notice any discrepancies, contact us immediately for assistance.

5. Taxes and Fees
Sales tax will be applied to orders based on your shipping address, in accordance with applicable state and local laws. The applicable tax will be calculated at checkout and added to your order total. Any shipping or handling fees will also be displayed during the checkout process.

6. Payment Security
We take the security of your payment information very seriously. Our website uses Secure Socket Layer (SSL) technology to encrypt all sensitive data, including credit card information. Our payment gateway partners follow strict security protocols to protect your data during transmission.

7. Billing Address
When placing an order, please provide the correct billing address that matches the address on file with your bank or credit card provider. If the billing address does not match, the payment may be declined, and your order will not be processed.

8. Currency
All prices on our website are listed in U.S. Dollars (USD). If you are purchasing from outside the United States, your bank or payment processor may apply foreign transaction fees or currency conversion fees.

9. Payment Declines and Issues
If your payment is declined, please verify that all your payment information is correct. If the issue persists, we recommend contacting your bank or payment provider to resolve the issue. Once the payment issue is resolved, you can complete your order. If we cannot process your payment, we will notify you of the situation.

10. Payment Fraud Prevention
To ensure a secure shopping environment, we reserve the right to perform additional fraud detection measures for certain transactions. This may include verifying payment details or requiring additional information to confirm your identity. If there is any suspicious activity related to a payment, we may cancel or refuse the order.

11. Refunds and Adjustments
Refunds for returns or order cancellations will be processed back to the original payment method. Please allow up to 10 business days for the refund to be reflected in your account, depending on your payment provider’s processing times.

12. Payment Disputes
If you believe that a charge on your account is incorrect or if you wish to dispute a transaction, please contact us directly within 30 days of the transaction. We will investigate the issue and work with you to resolve any concerns.

13. Contact Us
If you have any questions regarding our Payment Policy or need assistance with a payment-related issue, please do not hesitate to contact us:

We appreciate your business and are committed to providing you with a secure and convenient shopping experience. Thank you for choosing InfinityLuis!