Privacy Policy

Effective Date: January 3, 2025

At InfinityLuis, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase products, or interact with our services. By using our website and services, you agree to the collection and use of your information as described in this policy.

Information We Collect
We collect personal information that you provide to us directly, such as when you make a purchase, sign up for our newsletter, or contact our customer service. The types of information we collect may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment details

Additionally, we may automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and browsing activity. This helps us improve the functionality and performance of our website.

How We Use Your Information
The information we collect is used for various purposes, including:

  • Processing your orders and transactions
  • Providing customer support and assistance
  • Sending promotional offers, newsletters, or updates about our products and services (with your consent)
  • Improving our website, products, and services based on your feedback and preferences
  • Preventing fraudulent activity and ensuring the security of our website

How We Protect Your Information
We implement a variety of security measures to ensure that your personal information is protected when you make a purchase or enter sensitive information. All sensitive information, such as payment details, is encrypted via Secure Socket Layer (SSL) technology. While we take steps to protect your personal data, please understand that no online system can be completely secure, and we cannot guarantee the security of your information.

Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and conducting business, such as payment processors, shipping companies, and marketing partners. These third parties are required to keep your information confidential and are not permitted to use it for any other purpose.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve the performance of our website. You can choose to disable cookies in your browser settings, but this may limit certain functionalities on our site.

Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. If you wish to opt-out of receiving marketing emails or newsletters, you can unsubscribe using the link provided in the email or by contacting us directly.

Third-Party Links
Our website may contain links to other websites or third-party services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Children’s Privacy
InfinityLuis does not knowingly collect or solicit personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will take steps to delete that information as soon as possible.

Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us using the following details:

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.

By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.